Privacy Policy

Effective Date: January 1, 2025

Nicholas Cooper Brands, Inc. ("Company," "we," "us," or "our"), operating under the brand name The Vocal Corner Store, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, use our services, or opt in to receive communications via SMS or email.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number

  • Appointment Information: Lesson date, time, and status

  • Technical Information: IP address, browser type, device identifiers, and usage data

  • Communication Preferences: SMS and email opt-in status

2. How We Use Your Information

We use your personal information to:

  • Schedule and manage voice and performance lessons

  • Send SMS and email reminders 48 hours, 24 hours, and the day of your scheduled session

  • Communicate about changes to appointments or services

  • Improve our services and optimize the user experience

  • Send updates or marketing communications (if consented)

3. Communications Policy

By opting in, you consent to receive:

  • SMS reminders (up to 3 per scheduled session)

  • Email reminders and relevant service updates

  • Occasional manual follow-up messages related to your session or rescheduling

You may opt out at any time by texting STOP or clicking unsubscribe in any email.

4. Data Sharing and Service Providers

We do not sell your information. We may share your data with:

  • Trusted service providers such as Go HighLevel (GHL) to automate lesson notifications

  • Third-party platforms for payment processing and scheduling tools

  • Authorities, if required by law or for legal processes

5. Data Security

We maintain industry-standard security protocols to safeguard your information. While we take reasonable precautions, no method of transmission over the internet is completely secure.

6. Your Rights and Choices

You have the right to:

  • Access or update your personal data

  • Withdraw consent at any time

  • Request deletion of your personal information

To exercise any of these rights, contact us at info@gonickcooper.com

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

8. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

Nicholas Cooper Brands, Inc.
Attn: Privacy Officer
4017 W Riverside Drive, STE B
Burbank, CA 91505
Email: nickcooperscheduling@gmail.com